Cedar is currently in development. Learn more
Support
A real person, one text away.
No hold music, no ticket numbers. Text our support line and reply whenever it's convenient — the thread stays open, just like messaging a friend who happens to run your home care.
Text us
Save the number, send a message, get on with your day. We'll pick it up and keep the conversation going on your schedule.
Cedar support line
(405) 555-0199
Reply whenever — we don't close the thread.
Prefer email?
Send the details and we'll reply within a day — same team, same thread.
help@cedarhome.coHelp yourself
Quick answers for scheduling, billing and your account — no waiting.
Browse help topics →Using the app
Help with your Cedar account
The Founding 50
✦ The Founding 50
!Be one of the first 50 homes on Cedar.
!We're just getting started, and the first fifty homeowners to join us are the ones who get to shape what Cedar becomes. So they don't get a coupon — they get something that lasts.
Up to $75 off
!Up to $75 off your first service.
Lawn, pressure wash, or a full detail — your pick. There's no code to dig up and nothing to claim. We take up to $75 off the first one, automatically.
Founding member status
!You helped build this. We won't forget it.
Join now and you're a Cedar Founding Member for good — one of the homes that was here on day one. It's a permanent place in the story, not a status that expires.
- A Founding Member badge in your app
- First in line for every new service
- The first knock when we reach your neighborhood
- Early invites to test new features
- A standing seat at our quarterly founder calls
White-glove support
!Support that feels like a conversation.
For the first 50, there's no ticket queue and no script. Text us directly, hear back the same day, and know the founder is in the thread when it actually matters.
- A direct line to Cedar — text, don't wait on hold
- Same-day reply, guaranteed
- A personal walk-through when you set up
- Concierge help with your scheduling
- The founder steps in if anything goes sideways
Text us and we'll save your place — first come, first served, fifty homes only.